ANNOUNCEMENT: Benefex and Benify come together under a new name, Benifex, to
create a new leader in global rewards and benefits technology READ THE FULL STORY

Benifex Customer Service

Our team is here to help! Feel free to contact us or check our FAQ.

Customer Service Helping User and Explaining

Contact Benifex Customer Service

You can contact us at support@benify.com and we’ll get back to you as soon as possible. Our team is available Monday to Friday.

With any luck, someone has already asked your question! Be sure to check out our FAQ below. 

Getting in contact customer service

Frequently asked questions

We try to provide answers everywhere they’re needed. Look at our FAQ or contact our Customer Service team if you need more help.

Where can you find us?

BENIFEX SOUTHAMPTON

Mountbatten House
Southampton SO15 2JU
+44 (0)23 801 72500
hello@benifex.com

BENIFEX SWEDEN HQ​

Apelbergsgatan 33A
111 37 Stockholm
+46 8 21 02 00
info@benify.se

BENIFEX SWEDEN​
Masthamnsgatan 5
413 29 Göteborg
+46 8 21 02 00
info@benify.se
BENIFEX SWEDEN​
Östra Varvsgatan 2B
211 75 Malmö
+46 8 21 02 00
info@benify.se
BENIFEX GERMANY​
Ganghoferstraße 68b
80339 München
+49 89 218 993 410
info@benify.de
BENIFEX UK
Suite 6.17 – 150 Minories
London EC3N 1LS
+44 (0) 203 695 6600
info@benify.co.uk
BENIFEX NETHERLANDS​

Prins Hendrikkade 21-E
1012 TL Amsterdam
+46 8 21 02 00
info@benify.nl

BENIFEX USA
100 Montgomery Street
Suite 1780
San Francisco, CA 94104
info@benify.com
BENIFEX DENMARK
Nyhavn 63 D, 2. sal
1051 København K
+45 7877 0670
info@benify.dk
BENIFEX LITHUANIA
Ukmerges g. 120-2
08100 Vilnius
+46 8 21 02 00
info@benify.lt

FAQ

What happens if I've forgotten my password?

Click on “Forgot password?” on the log in page, enter your username and click “Send new password”. A new password will be sent to you via email. If you do not have an e-mail address, a new password will be sent to your home address by regular mail instead. You can also sign in with BankID and Mobile BankID.

To log in as an administrator, go to the log in page as normal and check the “Administrator” box located below the password field. Next, enter your username and password and click “Login”. If you are a user of more than one company, you will need to fill in the company name by clicking on the “Employed by several companies?” option, and then enter your username and password.

Your user account will be created as soon as we receive information about your employment from your employer. Once an account has been created, a welcome letter will be sent to you by regular mail with your log in details.

This process takes approximately 1-3 weeks after you have started at your new workplace. If you have an email address, your log in details will be sent to you immediately after the account has been created.

Employee benefits are all the additional things an employer pays for on behalf of its employees in addition to salary. For example, benefits may include discounts for gym memberships or massage treatments, a personal car, pension and insurances.

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