Frequently asked questions
Find answers to our most frequently asked questions, arranged by subject.
Logging in to the portal
What happens if I've forgotten my password?
Can I log in as an administrator?
I have recently started at my new job. How can I get a Benify user account?
What are employee benefits?
What can the healthcare allowance be used for, and who decides?
Discounts via BenifyDeals
Can I share the discounts from benifyDeals with a family member or partner?
How do I make a payment for a benifyDeals offer in the app?
How do I use my benifyDeals discount code on a supplier’s site?
Can’t find the answer to your question? Contact our customer service so we can help you!