Find answers to our most frequently asked questions, arranged by subject.
Logging in to the portal
What happens if I've forgotten my password?
Click on “Forgot password?” on the log in page, enter your username and click “Send new password”. A new password will be sent to you via email. If you do not have an e-mail address, a new password will be sent to your home address by regular mail instead. You can also sign in with BankID and Mobile BankID.
Can I log in as an administrator?
To log in as an administrator, go to the log in page as normal and check the “Administrator” box located below the password field. Next, enter your username and password and click “Login”. If you are a user of more than one company, you will need to fill in the company name by clicking on the “Employed by several companies?” option, and then enter your username and password.
I have recently started at my new job. How can I get a Benify user account?
Your user account will be created as soon as we receive information about your employment from your employer. Once an account has been created, a welcome letter will be sent to you by regular mail with your log in details.
This process takes approximately 1-3 weeks after you have started at your new workplace. If you have an email address, your log in details will be sent to you immediately after the account has been created.
What are employee benefits?
Employee benefits are all the additional things an employer pays for on behalf of its employees in addition to salary. For example, benefits may include discounts for gym memberships or massage treatments, a personal car, pension and insurances.