Frequently asked questions
Find answers to our most frequently asked questions, arranged by subject.
Logging in to the portal
How do I do if I've forgotten my password?
Can do I log in as an administrator?
I am new to my job. How can I get a Benify user account?
What actually are benefits?
What can the healthcare allowance be used for, and who decides?
Discounts via BenifyDeals
Can I share the discounts from BenifyDeals with a family member or partner?
Can I pay for BenifyDeals offers through the Benify app?
How do I use my BenifyDeals discount in the online store of a partner or supplier?
Can’t find the answer to your question? Contact our customer service so we can help you!