Customer Engagement Platform

Create a unique and personalized digital customer experience with our award-winning SaaS integration platform.

Increase your outreach through our powerful communications engine and app

In Sweden, one of the largest financial institutions sought a way to reach and engage its institutional customers' employees.

Through our customer engagement platform, we designed tools that presented simulations and guidance for employees to better understand the effects of salary sacrifice arrangements. Additionally, documents could be signed electronically through the platform, and health declarations could be approved in just a few clicks.

The platform's integrated communication engine enables the financial institution to communicate with its customers through multiple channels. Using a combination of e-mails, platform messages, and push notifications sent directly to users' smartphones, the company can engage their customers anytime, anywhere. Using communication filters, they can also target their communications to reach specific users, customer groups, and countries.

Best yet, Benify's award-winning platform has its own app, enabling customers and their employees to access the platform whenever and wherever they are with all the same functionality as the web version.

Differentiate your benefits consulting and selling

In Spain and Portugal, a large benefits consulting firm wished to enhance their services to their portfolio of clients. The company realised they needed help with the administration and integration of benefits they offered and that their own benefits platform was outdated.

They sought a more modern, flexible and scalable solution that could offer a truly digital customer experience, and that’s where we came in. Not only did we help them achieve this goal, but we also assisted them with customized reporting tools and tax simulations.

To read more about how Benify’s SaaS platform has helped other companies engage their customers, download our two-pager.

Health activity data tracking

We developed a solution for a large Nordic financial services firm where customers could integrate the data from their health activities to earn points that awarded them additional insurance coverage, exclusive offers, and exchange points to donate to various charities.

By incorporating their customers’ health activities data, the firm was able to drive engagement and deepen their customer relationship, resulting in the take up of other products and services offered.

"“Benify had so much knowledge, and we worked closely as a team to build the SSO and to understand all technical aspects. No time was wasted as Benify were always available to answer our questions.”"
Caroline Roque
Eurosport
"Today, our (Benify) platform is a cornerstone for creating engagement. "
Björn Holmén
TUI

Our core values

We aim to Exceed Expectations and Show Love in how we offer support. Together with a dedicated account manager, our platform will help you Think Ahead and create a unique customer experience.

Spread the love

Engage customers through multiple channels and targeted communication. Add value with our health activity integration and benifyDeals. Introduce new products and offers in areas of interest, including health, wellness, and mobility.

Support and knowledge

We’ve conducted partner sales meetings, training, workshops, and assisted in co-branding and marketing campaigns. Our goal is simple - to make your product and services more competitive.

Make it personal

Engage customers like never before with greater relevancy and immediacy. With our customer engagement platform and mobile app, you can create a truly unique personalized user experience for every customer.

One size does not fit all

Working as a white-label solution, our award-winning benefits platform can be used as your own fully-branded platform, while we do all the work behind the scenes. Alternatively, you can offer your clients the ability to customize the platform to match their brand, complete with their logo, brand colors, and typeface. You decide what works best!

20 languages and counting!

Speak your customers’ language; adopt a multilingual approach and increase both engagement and participation. Whether your customers are in one country or spread across multiple continents, our customer engagement platform allows you to communicate with your customers in the language they prefer.

Customer view and support

As an admin user, not only can you perform various back-end tasks, but you can also view the platform from your customers’ perspective to better understand their experience and offer user support when needed.

Analysis and communication

Our customer engagement platform allows you to gain access to reporting tools that allow you to segment by customer base and extract critical information necessary for various compliance requirements. Statistics and visualisation of participation trends are available, as are survey tools, e-mail triggers, and much more.

Want to know how Benify can help your organisation?